Shipping Policy
Overview
- In-stock orders are typically processed within 24 hours.
- Paid orders will be shipped via our standard delivery method unless an alternative option is selected.
- Hong Kong, Macau, and Taiwan: Orders are shipped via SF Express.
- International orders: Shipped via ePacket/China Post Registered Air Mail.
- Optional premium carriers: DHL, FedEx, or EMS available upon request.
Important Notes
- Orders with incomplete or unverified shipping addresses will be placed on hold. Please ensure your shipping address is correctly provided in English.
- International customers are responsible for any applicable local import duties, taxes, or fees.
- International Repairs: Shipping for repairs may incur import tariffs and taxes. Before mailing your item for service, please contact us at **support@andesaudio.com** for guidance on proper shipping procedures. Improper return shipments may result in additional fees.
Free Shipping
- ePacket/China Post Registered Air Mail: Free on all orders over $30 (or $75 for South/Central America).
- DHL/FedEx: Free on all orders over $300.
- EMS: Free on all orders over $400.
What people
are saying
AnonymousThe Mega5-EST are sublime. The definition of the voices is impressive for IEMs and definitely one of the best IEM on the market. Compared to other IEMs, they are more on the larger side but fit comfortably.
For the price, you get a premium product with a top tier support staff. Seriously, the support is amazing and will do the best to answer all your questions and resolve your problems!
Mattea MazzellaI love not only the Mega5-EST, but the support team. They’ve been super quick to respond and very on it and friendly. Everyone should have a pair of these and support this company
MJThe sound is very natural, It's kind of U-shape and W-shape slightly.It has outstanding dimensions,The sound is transparent,and good sound space.It feels amazing for this iem which level mid-end iem.
Ruslan Hodjaev-AnghelNever thought I would ever spend this much on a pair of IEMs, always thought that a pair of $50 would be more than enough. Oh boy, these IEMs are tuned to perfection in my opinion. I could listen to them for hours without getting my ears to hurt. Also tried them for playing some first-person shooting games and the positioning is impeccable. The sound quality is undoubtedly superior, and I must admit, I was pleasantly surprised by its quality.
Jacky ChenThe Mega5ESTs sets a new standard for sub $1000 IEMs, delivering an exceptional audio experience.
Bass response is deep and impactful, with the dynamic driver providing natural, well-textured lows. The midrange is crystal clear and forward, offering superb vocal presence and instrument separation—the 1DD 2BA 2EST drivers, presenting an airy, extended treble with remarkable detail and zero fatigue. Soundstage is impressively wide and deep, creating an immersive listening experience. Imaging is precise, allowing for easy placement of instruments within the sonic landscape. Build quality is top-notch, with a comfortable, ergonomic shell design and premium materials. The included cable is of high quality, and a generous selection of ear tips ensures a perfect fit.
While premium-priced, the Mega5ESTs justifies its cost with its technical prowess and musical enjoyment. It's a true potential endgame IEM for audiophiles seeking the pinnacle of chifi audio performance.
